What is your refund policy?

During the first 14 days after purchase you have a money-back guarantee, if for any reason you don’t like the purchased products. DeanTrader will then refund you the appropriate Euro amount at the time of refund in ETH to the wallet you sent the payment from (meaning the ETH amount could differ if the Euro price of ETH changed in the meantime). Note that in any case no refunds can be paid after that 14 days period has passed.